Confused ? I'm not at all surprised !! - Some retailers will offer you carpets with "choice" or "style" - a "land" of carpets, a "city" of carpets, a "world" of carpets, even a "universe" of carpets. They may claim to be "easy" or "masters" or "independent" while being members of huge franchise chains - don't be "caught" by the "call" of catchy names or pressured into making the "right" choice at the wrong place. There is nothing worse than finding out after the sale is complete that you've been carpet caught by buying your flooring from carpet wrong.
As an owner / renovator or developer, you've undoubtedly already experienced some degree of frustration with your floor covering projects. So, allow me to help reduce the amount of time, money, effort and stress it takes you to see these decisions through to completion. Let me personally assist you in demystifying the world of floor coverings & show you how our unique pricing policy will ensure you never overpay for any project. Even large commercial jobs are no problem. With our acquisition of NSW Government contracts we are now one of the very few retailer/suppliers who are completely OH&S compliant & certified.
My name is Stephan Lofting and I am the sole owner / proprietor of a somewhat unique floor covering establishment in Mona Vale - Blue Tongue Australia - Discount Carpet Warehouse. Sydney's most innovative, service orientated & user friendly store. - Carpets, Rugs, Runners, Timber, Bamboo, Laminates, Cork, Vinyl, Tiles, Overlocking, commercial & residential, accessories, marine & automotive, indoor, outdoor & DIY, repairs & restretching; We have it all! COOL PRODUCTS - WARM SERVICE - HOT PRICES
With literaly thousands of flooring products to choose from we are definitely not short on choice but our real strength is that we are truly one of the last of an endangered species - your local, family owned, truly independent carpet shop. SERVICE - SERVICE - SERVICE. You won't get "lost" in the system. You get what you pay for, right? I know you won't get better value for money anywhere! I'm sure you will tell your friends about your positive experience - that's how we have grown & continue to grow with virtually no advertising. I bump into my customers at the local shops or beach EVERY day of the week. I can always hold my head high with pride & confidence at another job well done. Have a brouse at our testimonials page.
Success in business is parralelled by success in life. True integrity is the key. It's all about good, honest relationships. Good relationships are born out of clear open communication and are confirmed with congruent words & actions. This results in forming a solid foundation of mutual trust. Whether you are a customer/buyer or a salesperson/seller, the recipe for the best possible outcome is VERY SIMPLE !! - When you say you will do something - DO IT ! - IT'S EASY !! WIN/WIN.
Here is classic scenario / example that happens consistently - I am asked to quote on a particular flooring in the morning, I give the customer a price before I leave the site, explain how & why we would do the job in a particular way & promise to confirm the costing in writing within 24 hours. Within hours I have confirmed the price, secured product & put it on "hold" and have installers booked in for the customers preferred date just awaiting their confirmation. At this point the customer says "I am still waiting for another quote from dodgy bros carpets who said they would come last week. I do my best to juggle suppliers & layers without the necessary confirmation. Eventually we do the job & find out that our competition never got the quote done or sometimes never even turned up to do the initial measure. I have seen what goes on behind the scenes at some of these large "beautiful" stores & it is often a shambles. Ask yourself the obvious question - If the before sale service is so bad what can you expect after you have paid - if & when something goes wrong??? Good luck!
Recently I had some of my competition offering to either buy me out or close me down. Selling was an option, this industry certainly is stressfull at times - but - after "sharing" & seeing some of the inner workings of our respective businesses my pride in how well we do it compared to others skyrocketed & made my decision easy for me. I am here to stay !!!!!!!!!! Do it right & do it once. With us it is not just a name but a promise!
We are not your normal carpet store and it's our differences that have enabled us to provide the community with a wide range of products and services that are exclusive and unique to us while earning us the enviable reputation as "The Peninsulars most trusted name in floor coverings!" Support us and I personally guarantee that we WILL support you.
Our factory showroom is open 6 days:
Monday-Friday: 10am-4pm - Saturdays: 10am-1pm
Sundays, Public holidays & long weekends - CLOSED
Stephan Lofting - Proprietor & store Manager
